Max Your Cool is an exciting new extensive portfolio of smart services, digital solutions and upgrades from Thermo King. But what’s the thinking behind the offering, and what advantages does it offer our dealer network? Let’s find out.
The big idea
Max Your Cool, as a branding strategy, represents a major investment in our aftermarket services and solutions. The idea behind it is to address two key challenges:
- The lack of a unified offer – which led in the past to customers buying products in one sales conversation, then having a separate one around services and solutions
- A disconnected process – where aftermarket was often seen as a separate unit within Thermo King, rather than a critical piece in the overall performance jigsaw
Our goal is therefore to turn these issues around. To bring together all our aftermarket products and capabilities under one banner, one voice, and one clear message for customers.
Taking customer conversations to the max
Another key aspect of Max Your Cool is to help simplify the aftermarket story. Rather than just talking about individual products or capabilities, you can now place them in the context of what customers want to achieve.
Experience teaches that the four main goals of our customers is to maximize cost savings, uptime, sustainability, and control. Knowing this, Max Your Cool clusters different products, services, and solutions to each of these goals.
This has been done to give you:
- A more consistent way to match the full portfolio of aftermarket services to specific customer needs
- An easier, more coherent starting point for fitting aftermarket into standard sales discussions
- The platform for instantly showing how specific capabilities (i.e. ThermoKare Service Agreements) connect to specific operational benefits

Making a name in the market
Ultimately, the strategy behind Max Your Cool is to extend our story for value delivery. But more than that, the goal is to show customers just how this value can be customized, personalized, and – most importantly – maximized.
Hence the name:
- Max – where the message is around helping firms reach their highest levels of performance, all day, every day
- Your – which emphasizes choice, and the ability of customers to craft a solution to meet their unique needs
- Cool – that promotes the dependable refrigeration performance of all Thermo King units, as well as the peace of mind they deliver
Bringing the theme to life
Always keep in mind that max Your Cool is a marketing theme. Think of it as a rallying cry that conveys a distinct purpose, while helping separate us from the competition. It’s the headline, from which the story continues into 4 categories (to find out more on these, see our blog introducing Max Your Cool):
- Max Your Uptime
- Max Your Savings
- Max Your Sustainability
- Max Your Control
Then last but not least comes the ‘enablement layer’: an extensive portfolio of smart upgrades, digital solutions, quality spare parts, and customizable service agreements. You can therefore be confident Max Your Cool has substance, connecting your customers to new options and opportunities in a carefully ordered and efficient manner.
